Website Privacy Policy

1Who We Are

Brahman Financial Solutions Pty Ltd ACN 698 216 527 trading as Brahman Financial Solutions (we, us, our) operates brahmanfs.com.au (Site). We are an Authorised Credit Representative (ACR [Pending — assigned by Connective on appointment]) of Connective Credit Services Pty Ltd ACL 389328. We are committed to protecting the privacy of Site visitors in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2Information Collected Through the Site

2.1 Contact enquiries

When you submit a contact form or email us via the Site, we collect the information you provide, including your name, email address, phone number and enquiry details. We use this information to respond to your enquiry and to assess whether we may be able to assist you.

2.2 Automatically collected information

Our servers automatically record certain technical information when you visit the Site, including your IP address, browser type, pages visited and referring URL. This information is used for system administration and security monitoring and is not linked to individually identifiable information except where required for security or legal purposes.

2.3 Cookies

The Site may use cookies for session management and anonymised analytics. You may configure your browser to refuse cookies, however some Site functionality may not operate correctly if you do so.

2.4 Third-party analytics

We may use third-party analytics services to collect aggregated information about Site usage. These services may transfer data outside Australia. We do not use analytics data to identify individual users.

3How We Use Site Information

Information collected through the Site is used to:

• respond to enquiries;
• assess whether we may be able to assist you;
• maintain and improve the Site; and
• comply with legal obligations.

We do not sell or rent personal information collected via the Site to third parties.

4Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

5Security

We use HTTPS encryption and take reasonable technical steps to protect information collected via the Site. No method of internet transmission is completely secure.

6Access and Correction

You may request access to or correction of the personal information we hold about you by contacting our Privacy Officer (see section 8). We will respond within 30 days.

7Complaints

7.1 Privacy complaints

If you have a concern about how we have handled your personal information, please contact our Privacy Officer. We will acknowledge your complaint within 5 business days and respond in writing within 30 days.

7.2 Financial services complaints

If you have a complaint about our financial services or the conduct of our representatives, please contact us in the first instance. Our full internal dispute resolution process is set out in our Dispute Resolution Policy (BFS-POL-002), available on request. If your complaint is not resolved to your satisfaction, you may escalate to:

7.3 Privacy Act complaints

If you are not satisfied with our handling of a privacy complaint, you may contact:

8Contact Us

9Changes to This Policy

We may update this Website Privacy Policy from time to time. The current version will be published at brahmanfs.com.au.

This Website Privacy Policy is effective from May 2026.